What if I don't know which email address I used to book my room?
When you booked your room with Unite Students or through your university, you will have received an email to confirm your booking. This is the email address you need to use to register for Wi-Fi access. This is the same email you will have used if you've logged into the MyUnite app.
If you can't find this email address, you can register as a guest, which will give you uninterrupted Wi-Fi access until the end of September. If you still can't find the right email address when prompted to log in again, please contact Unite Students.
Can I update my email address on my Unite Students booking?
You can change the registered email address for your room booking through My Account, but you will need access to the email address you originally used to make the booking. An email will be sent to confirm your change of registered email address. If you don't have access to the original email address, please contact Unite Students.
I've updated the email address that I used for my room booking. What should I do?
In this case, please use your newly updated email address to register for Wi-Fi access. If this email address only allows you to register as a guest, please read the advice in the question below.
I'm sure I registered with the email address I used for my room booking. Why am I still set up as a guest?
It may take a few days for our records to match. Don't worry, you'll still be able to use the internet. We'll just ask you to try logging in again at the start of October. If you're still only able to register as a guest after this time, please contact Unite Students.