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Get Connected

Wi-Fi symbol

Quick start guide

Follow the four steps below to connect your device, create your Glide account and get online. The networks and services available may vary depending on your property.

Which Wi-Fi network should I use?

  • If Glide_Signup and Glide_Resident are available, start by connecting to Glide_Signup. Once you have registered and received your personal three-word Wi-Fi password, disconnect from Glide_Signup and connect to Glide_Resident using that password.
  • If only Glide is available, connect directly to the Glide network and complete the sign-in process in your web browser.

Step 1 – Connect to Glide Wi-Fi

  • Open the Wi-Fi settings on your device and select Glide or Glide_Signup, depending on the service available at your property. You can also connect your device using an Ethernet cable.
  • Open a web browser. You should be redirected automatically to the Glide welcome screen.
  • Select Get Started.

Step 2 – Choose your service

  • If your property only offers an inclusive service, continue to Step 3.
  • If upgrade options are available, select the basket icon next to the price of the service you want to add it to your basket.
  • Select Proceed to Checkout, review your selection and then select Continue.

Step 3 – Create your account

  • Complete all required fields and select Register. If registration is successful, a confirmation screen will appear and you will be signed in automatically.
  • If payment is required, enter your payment and billing details. Select Pay Now to accept the terms and conditions and complete your purchase. When the payment is successful, a confirmation screen will appear and you will be signed in automatically.

Step 4 – Get online and stay connected

  • If you are given a personal three-word Wi-Fi password at the end of registration, copy or make a note of it. Disconnect from Glide_Signup, select Glide_Resident and enter your personal password when prompted.
  • If you are not given a personal Wi-Fi password, remain connected to the Glide network.
  • You will receive an email confirming your order.
  • You can now get online and start browsing.

Having trouble? If the welcome screen does not appear, open your web browser and try visiting a website. You can also turn Wi-Fi off and back on, then reconnect to the correct Glide network.

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